Accessibility Statement

Serenity Care Partners is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to ensure that our website is accessible to all individuals, including those with:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor impairments (limited fine motor control, muscle slowness)
• Cognitive impairments (dyslexia, attention deficit disorders, memory impairments)

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

Measures We Take

To help ensure accessibility, we:

• Use semantic HTML markup to ensure proper document structure
• Provide alternative text for images
• Ensure sufficient color contrast between text and backgrounds
• Make all functionality available from a keyboard
• Provide visible focus indicators for interactive elements
• Use clear and consistent navigation
• Provide descriptive link text
• Ensure forms are properly labeled
• Design responsive pages that work across different devices

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations:

• Third-party content: Some third-party content or plugins may not be fully accessible
• PDF documents: Some older PDF documents may not be fully accessible. We are working to make all documents accessible
• Maps: Interactive maps may present challenges for some assistive technologies

We are actively working to address these limitations and improve accessibility across all our digital properties.

Alternative Formats

If you need information from our website in an alternative format, please contact us. We can provide:

• Large print documents
• Information read over the phone
• Information in other accessible formats upon request

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Enforcement Procedures

If you are not satisfied with our response to your accessibility concern, you may contact:

Legal Compliance

This accessibility statement is provided in accordance with:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Ohio Revised Code accessibility requirements

This statement was last updated in December 2025.
We review and update this statement annually or as needed.